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I’VE HEARD A LOT ABOUT ISO 9000 QUALITY MANAGEMENT SYSTEMS. WHAT EXACTLY IS IT? WHAT ARE THE ELEMENTS OF ISO 9000 QUALITY MANAGEMENT SYSTEM?
When it comes to quality management and quality assurance, ISO 9000 is described as a collection of international standards that were designed to assist firms in properly documenting the quality system aspects that are required to maintain an efficient quality system. This kind of strategy is not limited to a single sector and may be used to businesses of any size and scope.
There are three fundamental principles that underpin the ISO 9000 standards: processes that affect the quality of products and services must be documented; records of important decisions and related data must be archived; and when the first two principles are followed, the product or service will benefit from continuous improvement.
Organizations may use the ISO 9000 family of quality management systems (QMS) to make sure they’re meeting consumer and other stakeholder demands while also adhering to all applicable laws and regulations. The seven quality management concepts that underpin the ISO 9000 series of standards are addressed in ISO 9000. The ISO 9001 standard is concerned with the standards that businesses seeking to comply with the standard must satisfy. ISO 9000 is a collection of quality assurance and management standards that has been widely adopted across the world. As a standard published by the ISO, it strives to promote the creation of products and services that meet an accepted quality standard across the world.
ISO 9000 family contains these standards:
ISO 9001:2015: Quality Management Systems – Requirements
ISO 9000:2015: Quality Management Systems – Fundamentals and Vocabulary (definitions)
ISO 9004:2018: Quality Management – Quality of an Organization – Guidance to Achieve Sustained Success (continuous improvement)
ISO 19011:2018: Guidelines for Auditing Management Systems
ASQ is the only place where organizations can obtain the American National Standard Institute (ANSI) versions of these standards in the ISO 9000 family.
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